Alisha's Gifts & More
Phone: 815-546-8844
Email: sales@alishasgifts.net
Items shipped in Illinois will be charged a 6.5% tax rate
Most items are shipped within 1 to 3 of payment. Shipping method will be 1st Class Priority mail, UPS or Fedex. We value your business & over all satisfaction with our company. All new items offered do come with the standard manufactures warranty to give you a piece of mind. Refurbished items will have warranty stated within the description.
Return Policy
Returns will be accepted within 30 days of receipt of goods. Below are some guidelines to follow for returns:
1. Closeout items are unable to be returned.
2. Customized chips of any kind cannot be returned.
3. If a product has been used even if it was only one time, it cannot be returned.
4. We cannot accept opened DVD’s, Copag or KEM cards. They cannot be resold and will not be refunded.
5. If a customer receives defective merchandise, they can only exchange it for a similar product of equal or lesser value.
6. If a product is returned and there is no exchange, a 15% restocking fee will be charged. If you are returning a product that is defective or incorrectly shipped for a refund, then you will be refunded for the cost of the item only.
7. If a product arrives damaged, Alisha's Gifts & More must be notified immediately. Once we are notified, a claim will be placed with the corresponding shipping company. Once the claim has been resolved, the product will need to be sent back and the replacement will be sent out.
FREIGHT SHIPMENTS
All Freight orders must be inspected BEFORE the END USER accepts the shipment. If damage is not discovered or noted and a shipment is accepted and signed for then Alisha's Gifts & More is not responsible for replacing the product. Signing for a shipment without noting damage on the Bill of Lading is stating that the shipment was free from damage and in perfect condition. ALL Freight deliveries must be inspected, no matter how large the order or product is. There are no exceptions to this policy. REFUNDS: You will be refunded in the same manner of payment of which you paid originally. For example, if the order was placed with a Visa card then it will be refunded to that same Visa credit card. Please allow up to 2 weeks for returns to be processed. If you feel like a return has taken longer than 2 weeks, please contact our office for any questions you may have. Alisha's Gifts & More reserves the right to change this policy at any time.
PRIVACY POLICY
This privacy notice discloses the privacy practices for Alisha's Gifts & More. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
•What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
•What choices are available to you regarding the use of your data.
•The security procedures in place to protect the misuse of your information.
•How you can correct any inaccuracies in the information.
•Information Collection, Use, and Sharing We are the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address. Orders We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
Copyright © 1998 - 2015 Alisha's Gifts & More
